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Quality

Profiles produced to exacting standards

Quality control is an essential component of every Primo product and process – and is constantly subject to improvement. 
 
Zero tolerance standards apply to the majority of our production.
 
All Primo plants and facilities are certified to the ISO 9001 quality standard and the environmental standard ISO 14001. 
 
We apply goal-oriented quality controls to:
  • Raw material purchases 
  • Production & planning 
  • Product & process development
  • Finished product control & fault-finding
  • Administration & order processing
  • Logistics & delivery
  • Advice & service
  • Training & staff development
After sales service

Our after-sales service has high priority and ensures that our customers get full benefit from their new product. 

Safety, environment & quality

Download the Primo Group's quality policy

     Policy

Traceability & documentation

Computer control and monitoring ensure that all information is updated during production. Our tracing system is a part of our ERP system, Oracle, with an integrated quality module that guarantees one hundred per cent control.

All Primo products are fully documented, and data sheets can be delivered by request.

Special focus on Medico

In our Medico resource centre, our dedicated employees are exclusively educated in clean room production and handling of products complying with DS/EN ISO 13485:2003 as well as specific customer quality requirements.

For more information on Medico, please follow this link >>

Documentation

We’ll supply you with the technical documentation needed – drawings, materials properties, data sheets etc.

Changed requirements & Feed back

We readily listen to your changed requirements and feed back about our services.